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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jasmine VanHoose

February 13, 2025

5  out of  5
rating by Jasmine VanHoose
"The team at Brett Webster is one of a kind. I have been with them for over 10+ years and never once wanted to switch. It wasn’t until recently that I moved out of state and could no longer use them. Before, during and after this transition they have still provided me with the best possible service. A special thank you to Karen for everything over the years. If you are looking for honest, trustworthy and reliable agents this is team for you!"
We responded:
"Jasmine, thank you so much!!! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. Best of luck in the future!!!"
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Kohler Setley

August 2, 2024

5  out of  5
rating by Kohler Setley
"Bret and his group are the definition of class. They are always very helpful when issues arise and very responsive."
We responded:
"Thank you, Kohler!!! I appreciate you sharing your experience. We are always here to help in any way we can. Thank you!! "
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kayla scheetz

July 29, 2024

5  out of  5
rating by kayla scheetz
"karen is amazing! this is my first time having car insurance and she helped me with everything and always answers any questions i have :)"
We responded:
"Kayla, thank you for your review!! Karen is always happy to help you with car or any other insurance you may have questions about. Thank you!!"
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Mitchell Cojocariu

July 25, 2024

5  out of  5
rating by Mitchell Cojocariu
"I've been with Bret, Karen and State Farm for about 5 or 6 years now for my car and home insurance. My wife and I shop price and coverage and have not been able to find a better price for the coverage we want in all that time. Service wise, emails (my preferred communication method) are always answered same day, and usually within less than 2 hours time. (Thanks Karen!) Highly recommend Bret Webster and team for service and price."
We responded:
"Thank you, Mitchell! I appreciate your kind words. It has been our pleasure to have you and Sally as clients in our office for your car and home insurance. Thank you again!!! "
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Ginnie Boyd

September 23, 2023

5  out of  5
rating by Ginnie Boyd
"Always had good service with Bret. The girls are also very nice to deal with any problem"
We responded:
"Thank you for the 5 star review, Ginnie!! I am glad to hear you enjoy our service. It has been our pleasure having you as a valued customer these last 11 years. Thank you!!!"
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Jasun Romain

March 26, 2023

5  out of  5
rating by Jasun Romain
"Brett and his team are the best!"
We responded:
"Jasun, thank you for the 5 star review and your business all these years! It has been our pleasure taking care of you and your family's insurance needs. Thank you!! "
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Allen Presley

January 23, 2023

5  out of  5
rating by Allen Presley
"I've been using Brett for many years, and the service received I as amazing. Melanie is simply the best and the main reason that my family is still with State Farm."
We responded:
"Thank you for your review and very kind words, Allen! It has been a pleasure serving you and your family for all these years. Thank you for your continued business!"
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Dennis Leigh

May 26, 2022

5  out of  5
rating by Dennis Leigh
"I had the pleasure dealing with Karen . Who helped me with my quote and starting me with auto and renters insurance. Great experience!"
We responded:
"Dennis, thank you for the great 5 star review!!! I am glad that you enjoyed your experience with Karen. Welcome to our agency, and please let us know if there is anything else we can assist you with!"
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Larry Daly

April 17, 2022

5  out of  5
rating by Larry Daly
"Great agent and excellent staff"
We responded:
"Thank you for the 5 star review, Larry! It is always a pleasure serving you and your insurance needs! Thank you!!!"
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Maziar Zavareh

November 10, 2021

5  out of  5
rating by Maziar Zavareh
"This is a fantastic office. They care about you. They know your name. They pick up the phone. And they go out of their way to accomodate you and your needs. Both my parents and I have been clients of theirs for decades and are not planning to change. Thank you!"
We responded:
"Maz, thank you for taking the time to leave such a wonderful review! We very much appreciate being able to serve you and your family for all these years. Thank you!!!"
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Danielle Weltman

June 9, 2021

5  out of  5
rating by Danielle Weltman
"I have had a wonderful experience with this team. Karen is responsive and knows my needs and listens when we are experiencing changes in life. I always feel like my life is important to them and they care about giving me peace of mind and the proper coverage for our lifestyle. Highly recommend!!"
We responded:
"Thank you for the great review, Danielle! I am glad Karen and the entire team provided you with a wonderful experience. Thanks from the whole team at Bret Webster State Farm!"
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Gee Edwards

May 10, 2021

5  out of  5
rating by Gee Edwards
"Great staff. Very attentive and will go the extra mile to help you. Excellent customer service."
We responded:
"Thank you for the great review Gee! Our team prides ourselves on our service and we’re happy to have met your expectations when discussing your insurance needs."
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Bryant Powell

April 30, 2021

5  out of  5
rating by Bryant Powell
"Been with Brett Webster State Farm for 23 years now and they have always gone above and beyond! Melanie couldn’t be any better to work with!"
We responded:
"Thank you for the great review Bryant! It’s been our pleasure helping you with your insurance needs for the last 23 years and you’re definitely in good hands with Melanie!"
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Tammy Langenberg

April 18, 2021

5  out of  5
rating by Tammy Langenberg
"My husband and I have been with Bret Webster's office for home owners' and auto insurance for about 22 years. And my husband, Don, was with Bret for about 20 years prior. Our son now has his own auto insurance with Bret, as well. They have been very good to us; very receptive, responsive and professional. They have helped us by suggesting different coverages and pointing out the pros and cons of each. When we had an auto accident, they responded promptly without any hassle, and we received a very fair and generous amount for our totaled vehicle. We have recommended them and will continue to do so. They have been wonderful!"
We responded:
"Tammy, thank you taking the time to share your experience working with the Bret Webster State Farm team. It’s been a pleasure insuring you cars and home, but more importantly, we’ve appreciated working with your growing family over all these years! Thank you for choosing to work with us."
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Marek Majdosz

April 13, 2021

5  out of  5
rating by Marek Majdosz
"For over twenty years I've done business with this agency. They are always professional, courteous, helpful, responsive, and genuinely friendly, not to mention their products are an excellent value."
We responded:
"Marek, thank you for leaving a review! It has been our pleasure providing your insurance for all these years. We are so glad you found our business to consistently have great value and customer service. Thanks for choosing Bret Webster State Farm and we look forward to many more years Marek!"
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Annika Odhner

April 8, 2021

5  out of  5
rating by Annika Odhner
"Bret Webster's State Farm office delivers the absolute best service. From questions to policy updates, I'm always extremely satisfied with every interaction."
We responded:
"Annika, thanks for leaving a 5-star review! We’re glad to hear we’ve been able to deliver great service. Thank you for choosing Bret Webster State Farm!"
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Mike “Kacz” Kacz

April 4, 2021

5  out of  5
rating by Mike “Kacz” Kacz
"Melanie at Bret's office has been my agent for 20+ years. She, Bret and the team at that office has been with me through multiple houses and cars, among other life events. They are always ready to assist if I need anything and are always accessible when I need them. The times when I've needed my insurance, they advocated for me and ensured that I was treated fairly and made whole. I am happy to have them on my side so I know if something happens I will have their great support!"
We responded:
"Mike, thank you for leaving the Bret Webster State Farm team such a thoughtful review. It’s been our pleasure providing your auto insurance and homeowners insurance over all these years. We’ve been happy to have your back and we look forward to working with you for many more years!"
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Andrew Gilman

April 2, 2021

5  out of  5
rating by Andrew Gilman
"My family has been using Bret's office for as long as I can remember. His staff is always quick to respond to your needs and very helpful."
We responded:
"Andrew, it’s been a pleasure insuring you and your family for all these years and we look forward to many more years. Thank you for leaving the Bret Webster State Farm team a 5 star review!"
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Ginny Lazovich

April 1, 2021

5  out of  5
rating by Ginny Lazovich
"Melanie Windover at the Willowgrove Pa office of State Farm insurance was so Great to work with in changing our insurance to State Farm and Given the rates we got, We have no need to ever change again!"
We responded:
"Ginny, thank you for leaving the Bret Webster team such a stellar review! We’re happy to hear Melanie has been so helpful in switching your insurance over to our State Farm office."
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David Smith

April 1, 2021

5  out of  5
rating by David Smith
"Spoke with Karen today for some questions regarding some things we’ve added to our home. Quickly got all the answers I needed and verified everything was covered! Great service!"
We responded:
"David, its our pleasure to cover your home! We’re glad to hear Karen was able to help with all your questions. Thanks!"
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Alex Gage

March 30, 2021

5  out of  5
rating by Alex Gage
"Bret, Melanie, and the whole team are great to work with and they truly live up to the "good neighbor" catch phrase. Very good advice for the best coverage suited for us. Knowledgable and friendly. Highly recommend."
We responded:
"Thank you for your 5-star review Alex! We are so glad to be your “Good Neighbor” and insurance provider at Bret Webster State Farm. We appreciate your recommendation!"
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Gayle Coles

March 29, 2021

5  out of  5
rating by Gayle Coles
"This is the best insurance office for they are always displaying great service with quick responses to any insurance inquiry with the best quality of service, and professionalism. The entire team provides quality within their relations with our family needs making us feel like we are a part of their State Farm family."
We responded:
"Thank you for taking the time to leave our team such a nice review! It has truly been our pleasure working with you and your family for all your insurance needs. We appreciate you being a part of the Bret Webster State Farm family!"
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Susan Suz

March 27, 2021

5  out of  5
rating by Susan Suz
"Been a customer for many years. Left for a better price. They kept in touch. Came up with a matching price for same coverage and now I’m back where i prefer to be."
We responded:
"Thanks for leaving the Bret Webster team a 5-star review! We can’t always control the insurance rates, but we can control our service, professionalism and the care we have for our customers like you. We are thrilled to have you back! Thanks Susan!"
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Dennis Haggerty Jr

March 25, 2021

5  out of  5
rating by Dennis Haggerty Jr
"I've been with Bret Webster and crew for as long as I can remember and before that my parents were customers. I've been so happy with the service and value I get from State Farm that I've never wanted to go anywhere else. If you have any questions feel free to reach out and give Bret Webster Ins. Agency a call, they will treat you like a true friend and you will immediately know that they are passionate about their customer service."
We responded:
"Dennis, thank you for leaving our team such a great review and recommendation! We take pride in the care we have for our customers and their family. Don’t hesitate to reach out to the Bret Webster State Farm team for any of your insurance needs!"
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Jeff Austin

March 22, 2021

5  out of  5
rating by Jeff Austin
"I have never had a good experience with any insurance company (Progressive, AIG, Nationwide, Etc.) until I started my insurance with Bret Webster's State Farm office. I have been insured with him for over 15 years. He and his team are extremely professional, responsive and knowledgeable. I currently have two cars, two motorcycles and my home insured with him. I've never had a bad experience or problem in all of the years that his office has insured me. I recommend his office to everyone I know."
We responded:
"Jeff, thank you for leaving our team at Bret Webster State Farm such a nice review. Our agency prides ourselves on the longevity of our relationships, not just getting people in the door. It’s been a pleasure helping with your auto insurance, motorcycle insurance and homeowners insurance over all these years and we look forward to many more years to come. Thank you for your recommendation Jeff!"